Privacy policy

This policy covers the SYNK Radio API at api.synkradio.co.uk and this documentation site at docs.synkradio.co.uk. It is plain English and short on purpose.

Last updated: 27 May 2026.

What we collect

When you call the API, we receive what every HTTP server receives:

• Your IP address.
• The User-Agent header you send, which includes the contact email you put in it.
• The request path, query string and timestamp.
• The response status and approximate latency.

We do not require accounts, we do not issue API keys and we do not set cookies on the API domain.

What we do with it

• Operate the service. Logs are used to debug failures and to size capacity.
• Enforce fair use. Rate limits are counted per IP and per email so that a single misbehaving client does not affect everyone else.
• Contact you if something goes wrong. If your traffic pattern is going to get you blocked, the email in your User-Agent is how we reach you first. See authentication for why this is the model.

We do not sell logs, we do not share them with advertisers and we do not use them for marketing.

How long we keep it

• Request logs: 30 days, then deleted.
• Aggregated counters (requests per route, errors per day): kept indefinitely with no identifying fields.
• Abuse-related records: kept for as long as the underlying issue is open, then deleted.

What we do not do

• No tracking pixels, no analytics on the API itself.
• No third-party scripts on this docs site beyond the font CDN that loads the wordmark.
• No selling, renting or sharing of request data with anyone outside SYNK Radio.

Your rights

You can ask us to delete any logs that contain your contact email by sending a request to the address below. We will action it within 30 days. If you stop calling the API, the logs containing your email expire on the schedule above with no further action.

Contact

Privacy queries: [email protected]. Replies inside two working days.